TO WHICH COUNTRIES DO YOU SHIP?
For a list of countries where we ship to, see below. If you are visiting our e-shop from a country that does not appear in this list and you wish to place an order, then please contact us with your request at firstname.lastname@example.org
Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Luxembourg, Netherlands, Norway, Poland, Portugal, South-Korea, Spain, Sweden, Switzerland, United Kingdom, United States of America.
WHAT ARE THE SHIPPING COSTS?
The shipping costs depend on the delivery address.
Shipping is free for orders over 500,00 euro for delivery within Holland.
We do not offer free shipping for delivery within Zone 2, 3, 4 and 5.
- The Netherlands: 15 euro
- EU neighbours: Germany, Belgium, France and United Kingdom: 22 euro
- EU others: 35
- Europe non-EU: 45 euro
- Outside Europe: Australia, Canada, Hong Kong, Japan, South-Korea, United States of America: 50 euro.
- Rest of world, please contact email@example.com
WHAT ABOUT PAYMENT OF DUTIES & TAXES?
Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
WHEN WILL MY ORDER BE DELIVERED?
We aim to deliver your order within the number of days shown for your country or region below.
- The Netherlands – orders will be delivered within 3-5 business days.
- Europe – orders will be delivered within 4-6 business days.
- World – orders will be delivered within 5-7 business days.
Delivery rules and restrictions:
- Saturday, Sunday are not classed as business days.
- During busy periods, such as the holiday season or during the sales, delivery may take longer.
- If you have not received your delivery within the number of days shown for your country above, then please contact : firstname.lastname@example.org
WHAT HAPPENS IF MY ORDER IS URGENT?
If your order is very urgent then please let us know at email@example.com or call at +31617200723 We will sort out if we can ensure that your order gets to its destination in time. Please keep in mind that additional shipment costs may be charged.